Your flows, your segments, and your lists, built inside accounts that stay in your name. Email and SMS first, then loyalty and win-back once the foundation holds.
Four weeks rebuilding the flows that bring customers back: email, SMS, loyalty, and segmentation.
Every Klaviyo or Postscript flow reviewed against benchmark performance.
Welcome, abandon, post-purchase, winback rewritten and resegmented for owned LTV.
Yotpo or Smile setup, tier design, point economy modeled against contribution margin.
Monthly retention curves built into Klaviyo + your warehouse so every cohort is measurable.
4 phases, in order. No surprise scope, no missing deliverables.
Full Klaviyo or Postscript review. Cohort health, RFM split, and flow performance against benchmarks.
Welcome, abandon, post-purchase, winback drafted. Loyalty tier model designed against margin.
Flows shipped, segments refreshed, loyalty layer live. Subject line and creative tests running.
Cohort dashboard live. Retention curves and revenue per cohort tracked from activation.
The complete deliverable list for one sprint. No fine print.
“They built us a fast, responsive theme with subscriptions and loyalty built in. Trust went up, repeat orders followed, and the storefront finally felt like the brand we wanted.”
Things founders ask before sending the brief.
Klaviyo and Postscript most often, and we also work in Attentive, Drip, and Mailchimp. Everything is built inside your own account, so it stays yours when the sprint ends.
Same operators, a different brief. Pick the engagement that fits yours.
Book a 30 minute intro call. We look at your store, your stack, and where revenue is leaking. If we can help, we tell you how. If we cannot, we tell you that too.